A person at a glowing laptop with mail, chat and Slack icons feeding into a Timebook window
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Centralize Your Feedback with Timebook for a Smoother Workflow

Centralize feedback from any source, into easily manageable tickets, so nothing gets lost. 

May 23, 2025

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Managing feedback, incoming ideas, user stories and feature requests from multiple platforms can feel like trying to catch a dozen bouncing balls at once - frustrating, time-consuming, and prone to things slipping through the cracks.

If you’re drowning in emails, random chat messages, and notifications spread across multiple tools, the chances are you’re wasting time hunting things down and manually organizing tasks.

Timebook's Feedback feature solves this problem by centralizing feedback from any source, and converting it into easily manageable tickets, so nothing gets lost.

  • Capture feedback easily
  • Convert incoming feedback into actionable work items
  • Stay organized without extra effort

How It Works

Timebook's Feedback feature helps you capture valuable inputs from both inside and outside your workplace and store them in tickets. Configure a dedicated email address, slack channel or create an online form to receive feedback directly in Timebook.

The team Feedback settings dialog in Timebook, with tabs for general settings, statuses, automation, email, form and Slack sources

Once you've connected your feedback channels, you will see tickets being created automatically. You can then choose whether these ideas are accepted or rejected. For those that have been accepted you can convert these into insights for review or assignable work items.

The Timebook feedback inbox listing five unread tickets, with one open showing the customer's description and its linked opportunity

Instead of switching between multiple apps to collect and organize work, you can handle it all within Timebook, making collaboration smoother and more efficient.

The Benefits at a glance

  • No more missed feedback: Ensure all ideas and requests are captured and acted upon.
  • Less manual work: Reduce the need for manually logging tasks by automating the intake process.
  • Centralized management: Keep your workflow clean, structured, and accessible from one system.

Ready to streamline your process? Try Timebook today!

Get started today!

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